约翰一. Michl, MSBIA, MBA, CBIP, FLMI

Assistant Professor of 业务 Analytics 获取联系信息

TEACHES IN THE FOLLOWING PROGRAM(S)

业务 商学院 业务 Administration (MBA)

传记

John Michl has nearly 40 years of analytics leadership experience in a variety of industries including financial services, 咨询, outsourcing and higher education. He was a founding member of the Northwestern Mutual Data Science Institute, which brought together two nationally recognized universities and one Fortune 100 company to promote and develop analytic talent in Southeastern Wisconsin. Learning and teaching are his two complimentary passions. 在他40岁生日那天, Michl challenged himself to learn a new musical instrument well enough to perform in public, 每两年一次. 作为志愿者, he has taught financial literacy, data literacy and computer science principles to at-risk high school students. 自2011年以来, Michl has taught business analytics in one of the nation’s first online, 认证, 研究生分析项目. He is the founder and principal of JAM Analytics, 有限责任公司, serving clients’ analytics and skill development needs from coast to coast.

教育

  • MS-业务 Intelligence and Analytics, St. Joseph’s University, Philadelphia
    • Thesis: Application of Agile Methods to 业务 Intelligence (2011)
  • MBA, emphasis in Decision Sciences, Creighton University, Omaha
  • BSBA, Psychology, Creighton University, Omaha
  • Harvard 业务 School Executive 教育, Rethink Strategy: Strategic 领导 of Technology & 创新
  • MIT Sloan Executive 教育, CISR Summer Session in Digital Disruption

专业领域

  • Corporate and community data literacy, data for good
  • Data visualization, performance dashboards
  • 业务 analytics, customer loyalty analysis, customer buying behavior
  • Emerging technology and trends research
  • Data science skills assessment and talent development
  • 业务 analytics maturity measurement
  • Python for data science and analytics

Scholarly and Professional Achievements

  • Founder and Principal, JAM Analytics, 有限责任公司. Analytic maturity and skills assessment, customer and employee loyalty measurement, analytics skills training and development
  • 作者:The Data Lodge. Executive training and bootcamps in data literacy, program design and execution.
  • Assistant Director, Data Literacy and Culture, Northwestern Mutual – Developed and launched companies first data literacy program.
  • Assistant Director Program Lead, Northwestern Mutual Data Science Institute – Implemented affiliated faculty program, supported and sponsored research programs, represented institute at Midwest Big Data Hub, developed faculty research influence measurement program.
  • Assistant Director, Head of Emerging Technology Research, Northwestern Mutual – led team of researchers in identification of emerging digital trends likely to have greatest disruptive impact on the business.
  • Director, Customer Insight, Hunter 业务 Group – developed tools for measurement of customer loyalty and customer buying behavior, published three trade journal articles on methods of customer loyalty assessment.
  • Vice-President Operations, iSky – managed international call center group providing customer loyalty measurement and market research services for Fortune 100 companies.
  • Director, Call Center Operations and Workforce Management, Matrix Marketing – forecasted volume and labor requirements, and managed technology to handle up to 240,000 inbound phone calls per day across four mega-centers in multiple states.

Service to 威尼斯游戏大厅 and Profession

  • Current Chair, Academic Advisory Committee, St. Joseph’s University 业务 Intelligence and Analytics Program Advisory Board
  • Technology 教育 and Literacy in Schools (TEALS), Volunteer High School Instructure, 计算机科学原理
  • Vice-President, Board Member, Menomonee River Area Chapter, Wild Ones Natural Landscapers
  • Gartner CIO Symposium – North America Advisory Board
  • Gartner Data and Analytics Summit Advisory Board

荣誉及奖励

  • Certified 业务 Intelligence Professional
  • Fellow Life Management Institute Certification
  • 业务 Intelligence 研究生 Program Award
  • TEALS Program Volunteer Recognition
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